CrystalBlue Whaleback's New Software launched

CrystalBlue is unique in the VoIP service arena, in that it is both premise-based and centrally managed. Each customer receives—but does not own or manage—an on-premise software PBX, which, in turn is managed from the company's central network operations center.

RAIL automatically optimizes and load-balances traffic across these multiple links, re-routing traffic to alternate links in case of a service disruption on any given connection. Working hand in hand with RAIL is the OrcaVision Voice Quality Management System, announced today. This new technology provides a centralized view into the functioning of the entire Whaleback system.

The combination of RAIL and OrcaVision provides expandable bandwidth, with redundancy and failover, pretty much guaranteeing the high-reliability mid-size companies demand in a phone system.